Returns

Our Commitment to Your Satisfaction

At Razar, we stand firmly behind the quality of our knives, and we want you to be completely satisfied with your purchase. To ensure a hassle-free experience, we've crafted a straightforward 30-day refund policy.

Key Points:

  1. Extended Returns Period: Enjoy peace of mind with our generous 30-day returns policy, starting from the day you receive your product.
  2. Condition for Returns: For a return to be eligible, your item must remain unused, undamaged, and in its original packaging—ensuring you have the flexibility to make the right decision.
  3. Effortless Returns Form: To initiate a return, simply complete the user-friendly Razar returns form within 30 days of receiving your delivery. We've streamlined the process to make it quick and hassle-free.
  4. Cost Coverage Confirmation: Normally, return delivery costs are covered by the customer, unless explicitly confirmed otherwise by us. We value transparency and will let you know if we'll take care of the return expenses.
  5. Personalized Handling: Provide the email address used during the order when filling out the returns form. Our dedicated staff will promptly review your return request, and you'll be assigned a unique RRN NUMBER (Razar return number) for easy tracking.
  6. Damaged or Faulty? No Worries: In the unfortunate event of receiving a damaged or faulty item, we've got you covered. Experience a seamless process with a free return or replacement.

At Razar, we strive to make every aspect of your shopping experience exceptional, including returns. If you ever encounter issues, our responsive customer support is here to assist you.

Your satisfaction is our priority. Choose Razar with confidence.